Terms & Conditions
1. Bookings & Payments: All bookings must be made online or directly with us in advance.Payment must be received in full to secure your child’s place.Places are subject to availability and offered on a first-come, first-served basis.Discounts (e.g. block bookings) apply only as advertised and are non-transferable.
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2. Cancellations & Refunds: You have a 14-day cooling-off period from the date of booking to cancel and receive a full refund, provided the session or block has not yet started.Once sessions have begun, refunds will not be issued for missed sessions, except in exceptional circumstances (e.g. long-term illness or injury, with supporting evidence).If Rising Athletes cancels a session due to unforeseen circumstances (e.g. venue closure, staff illness, severe weather), we will offer an alternative session, credit, or refund.
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3. Attendance & Conduct: Parents/guardians are responsible for dropping off and collecting children promptly.Children must wear appropriate sports clothing and footwear.Rising Athletes reserves the right to remove any participant whose behaviour endangers others or repeatedly disrupts sessions. Refunds will not be provided in these circumstances.
4. Medical & Safety Information: Parents/guardians must provide accurate medical and emergency information at the time of booking.Any changes to medical conditions or additional needs must be communicated before sessions.Our staff are first aid trained and will act in the child’s best interest in the event of an emergency.Rising Athletes holds public liability insurance for all sessions.
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5. Holiday & HAF Camps: Specific eligibility criteria may apply to HAF-funded camps (e.g. free school meal eligibility).Proof of eligibility may be required to secure a funded place.
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6. Photography & Media: Photos and videos may be taken during sessions for promotional purposes, but only where parental consent has been given.Parents may withdraw consent at any time by contacting us.
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7. Data Protection: Personal information will be collected, stored, and used in line with our Privacy Policy and UK GDPR regulations.Data will only be shared where necessary for safeguarding, safety, or legal obligations.
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8. Liability: While every care is taken to ensure a safe environment, participation in sports carries some inherent risk.Rising Athletes is not liable for injuries or loss of personal property unless caused by our negligence.
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9. Changes to TermsRising Athletes reserves the right to update these terms. Any changes will be published on our website and apply to future bookings.
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10. Contact Us
For any questions about these terms, please contact:Rising Athletes LtdEmail: danieldefaria@risingathletes.co.uk