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Privacy Policy

1. Information We Collect

We may collect the following information when you register, book, or contact us:

  • Parent/guardian details: name, email, phone number, emergency contacts

  • Child details: name, date of birth, medical information, additional needs

  • Payment details (processed securely via our payment provider – we do not store full card details)

  • Consent preferences (e.g. photo consent, medical treatment consent)

  • Communications you send us (emails, forms, enquiries)

2. How We Use Your Data

We use this information to:

  • Manage registrations, bookings, and attendance

  • Ensure children’s safety and well-being during sessions

  • Communicate important updates (e.g. cancellations, changes to sessions)

  • Process payments securely

  • Share updates, news, and marketing (only if you’ve opted in)

  • Meet our legal and safeguarding obligations

3. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contract: to provide the services you have booked

  • Consent: where you have given explicit permission (e.g. marketing, photos)

  • Legal obligation: safeguarding and health & safety requirements

  • Legitimate interests: improving our services and community engagement

4. Data Sharing

We do not sell or rent your data. We may share limited information with:

  • Session staff, for safety and attendance purposes

  • Payment processors (e.g. Wix Payments, Stripe)

  • Emergency services, if required for safety reasons

5. Data Storage & Retention

  • Personal data is stored securely and only accessible by authorised staff.

  • Booking and attendance records are kept for up to 6 years in line with UK accounting and safeguarding guidance.

  • You can request deletion of non-essential data at any time.

5. Data Storage & Retention

  • Personal data is stored securely and only accessible by authorised staff.

  • Booking and attendance records are kept for up to 6 years in line with UK accounting and safeguarding guidance.

  • You can request deletion of non-essential data at any time.

6. Your Rights

  • Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate data

  • Request deletion of your data (where legally possible)

  • Withdraw consent (e.g. for marketing or photography)

  • Complain to the ICO if you believe your data has been mishandled

7. Cookies & Website Use

  • Our website may use cookies to improve your browsing experience. You can manage cookie preferences through your browser settings.

8. Contact Us

  • If you have questions about this policy or wish to exercise your rights, please contact:

  • Rising Athletes Ltd
    Email: danieldefaria@risingathletes.co.uk
     

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